An autonomous AI agent that resolves support tickets, answers questions, and manages your entire support operation. Not a chatbot. Not a suggestion engine. An actual employee that works 24/7.
"I was charged twice for my order #4821"
Duplicate charge identified. Refund of $34.99 processed. Confirmation sent to customer. No escalation needed.
Monthly cost of one support rep who works 9-to-5, needs training, takes vacation, and still misses tickets
Of customers won't wait more than 2 hours for a support response. Most SMBs take 12+
Of small businesses have adopted AI automation. The other 62% are losing customers to those who have
Handled doesn't assist your support team. It is your support team.
Connects to your email, chat, or helpdesk. Understands context, history, and tone. Responds like a senior agent, not a bot.
Processes refunds, updates orders, resets passwords, applies discounts. Handled doesn't just suggest solutions, it executes them.
Complex edge cases, angry VIPs, legal questions. Handled routes what it can't solve to you with full context and a recommended action.
Every resolved ticket trains the model on your specific business. Week one is good. Month three is indistinguishable from your best rep.
One human support rep costs $48,000/year, covers 40 hours a week, and needs onboarding. Handled runs 168 hours a week from day one.
Every unanswered ticket is a customer deciding whether to come back. Handled makes sure the answer is always yes, whether it's 2pm or 2am, Tuesday or Christmas. This is what customer support looks like when an AI actually runs it.